Emotional intelligence (EI) has changed my life. It is a lifelong discipline to undertake developing and strengthening your ability to regulate your emotions, to learn to recognise your needs and the needs of others, to empathise, to be self-aware, to healthily manage interpersonal relationships, and to realize all of this is just the beginning of a highly underrated area of health and intelligence.
EI can be defined as:
“The ability to recognize, understand and manage our own emotions [and to] recognize, understand and influence the emotions of others.” (The Institute for Health and Human Potential, 2018)
I could, and I will continue to study the areas of emotional intelligence, social intelligence and relational intelligence for the rest of my life – and how could you not?! Our ageing and growing workforce is becoming increasingly complex. Employers seem to be requiring candidates to hold higher and higher qualifications to find the rose amongst thorns (don’t worry – I personally believe you are all roses), but there seems to be an underlying expectation, or hope, for our Gen Ys and Gen Zs entering the workforce, and it’s this: “Please, oh please, let this person have some communication and relational skills!”.
Cadman and J. Brewer concluded that “the importance of emotional intelligence as a criterion for the selection of students and in achieving improved quality clinical nursing outcomes should be recognized”, in their 2001 Journal Article. Sure, you may not be a nurse, but maybe you’re an accountant? The results of a study of the importance of emotional intelligence in recruitment and retaining staff in the finance industry came to the conclusion that employees displaying emotional intelligence had higher job satisfaction (Glodstein, 2014)!
Perhaps you’re not a Nurse or an Accountant, but perhaps you’re just human and within the space of 24 hours, normally come into contact with at least one human being. These skills are vital for loving the people around you. They are vital for recognizing toxic relationships and setting boundaries. They are vital for ending cycles of addiction. These skills are worth investing in.
If this is something you’d like to grow in, stick around. I have some stories, resources, vulnerable moments and insights that I’d love to share with you.
Cadman, C. and Brewer, J. (2001), Emotional intelligence: a vital prerequisite for recruitment in nursing. Journal of Nursing Management, 9: 321-324. doi:10.1046/j.0966-0429.2001.00261.x
Goldstein, D. (2014). Recruitment and retention: Could emotional intelligence be the answer. The Journal of New Business Ideas & Trends, 12(2), 14-21. Retrieved from http://libproxy.murdoch.edu.au/login?url=https://search-proquest-com.libproxy.murdoch.edu.au/docview/1649108375?accountid=12629
Elyce is passionate about young people being equipped with communication skills, relational skills and growing their emotional intelligence. Elyce works in Higher Education whilst studying her Postgraduate Business degree (though, she would much rather be sitting in a library with coffee and too many books to count).